Terms of service
Terms & Conditions
Last Updated: April 16, 2026
These Terms & Conditions (“Terms”) govern your use of the website and services operated by 1stHour, a brand of Entremax Inc (“Company,” “we,” “our,” or “us”).
By accessing or using our website, purchasing products, or opting into communications, you agree to these Terms.
1. Use of Services
You agree to use our website and services only for lawful purposes.
You must not misuse, disrupt, or attempt to gain unauthorized access to our systems.
2. Products & Offers
We offer promotional products, including “free + shipping” offers.
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“Free” items require payment of shipping & handling fees
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Product availability is limited and may change at any time
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We reserve the right to limit quantities per customer
We do not guarantee retail value estimates.
3. Orders & Payments
By placing an order:
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You agree to provide accurate billing and shipping information
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You authorize us to charge your selected payment method
All payments are processed securely via third-party providers.
We reserve the right to:
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Cancel or refuse any order
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Limit or restrict quantities
4. Shipping & Delivery
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Shipping times are estimates and not guaranteed
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Delays may occur due to carriers or demand
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Risk of loss transfers to you upon delivery
Incorrect shipping details provided by the customer are not our responsibility.
5. Returns & Refunds
All sales are considered final unless otherwise stated.
If a return or refund is offered:
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It must follow the instructions provided by our support team
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Customer is responsible for return shipping unless otherwise stated
To request support: support@1sthour.com
6. Marketing & Communications
By submitting your information, you agree to receive communications from us.
You may receive promotional and transactional emails.
You can unsubscribe at any time.
📱 SMS Messaging (Important)
By providing your phone number and opting in, you agree to receive recurring automated marketing text messages from 1stHour.
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Message frequency varies
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Message & data rates may apply
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Consent is not a condition of purchase
You can:
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Reply STOP to unsubscribe
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Reply HELP for assistance
👉 We do not sell or share your phone number with third parties for their marketing purposes.
7. Intellectual Property
All content on this website (logos, branding, images, text, design) is owned by 1stHour or licensed to us.
You may not copy, reproduce, or use our content without permission.
8. Limitation of Liability
To the fullest extent permitted by law:
1stHour shall not be liable for:
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Any indirect, incidental, or consequential damages
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Loss of profits, data, or use
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Delays, failures, or interruptions
All products are provided “as is” without warranties, unless otherwise required by law.
9. Disclaimer
Our products are intended for general preparedness and informational purposes only.
We do not guarantee:
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Survival outcomes
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Medical results
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Emergency effectiveness
Always seek professional training for medical or emergency situations.
10. Indemnification
You agree to indemnify and hold harmless 1stHour and Entremax Inc from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.
11. Third-Party Services
We may use third-party platforms (Shopify, payment processors, SMS providers, etc.).
We are not responsible for third-party services or their policies.
12. Privacy
Your use of our Services is also governed by our Privacy Policy.
13. Changes to Terms
We may update these Terms at any time.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of the State of New York, United States.
15. Contact Information
1stHour / Entremax Inc
25 Brandywine Drive
Deer Park, NY 11729
Email: support@1sthour.com